FAQ

It should take you 20 - 25 mins to complete your Carrier Setup form. We will have your dashboard and profile setup in our database within 24 hours of all of your profile and documents being submitted. We will let you know if we need any additional information, but if you follow the form, we should have all we need when you hit submit. Please be sure to answer all questions and provide as much detail as possible. Tractor/trailer dimensions, shipping accessories (Jack, straps, tarps, etc), and route/load preferences are important to us getting you the loads you are able to handle, what you like to move, and where we can send you. We like to be productive and efficient, so the more info you can provide initially, the sooner we can get you moving and/or organized. Feel free to email us at services@ddt-logistics.com if you have any questions.

Great question! Where are you in your business and what would help you to build and grow? Please familiarize yourself with the rate per mile (RPM) that works best for your equipment, fixed expenses (equipment payments, insurance, licensing, permits, etc) and variable expenses (fuel, labor, tires, maintenance, meals, lodging, repairs, services, etc). Don’t go in blind…determine what you need and let's discuss. We'll offer recommendations and suggestions, but at the end of the day, it is your business. We always recommend that our clients ask questions, learn every aspects of the business that you have the capacity to retain, and become knowledgeable about the moving parts behind the scenes. We are always happy to shed light on the inner workings and share our knowledge and experiences. We would love to work with you for years to come! But, if the plan is to eventually learn the ropes, transition into your business full time, or even come off the road and scale your business, we are happy to help. A reason, a season, or a lifetime! Feel free to email us at services@ddt-logistics.com if you have any questions.

Yes. Unless you are leased to a carrier and just need assistance dispatching your current shipments.

We prefer time in business of 90 days or more, but do not require it. Otherwise, your authority and insurance must be active. Insurance Requirements: Minimum $1 million auto liability insurance Minimum $100,000 cargo insurance policy Reefer Breakdown on insurance certificate (if applicable) **Power only carriers must also have $40,000 non-owned trailer or interchange insurance** Feel free to email us at services@ddt-logistics.com if you have any questions.

We provide both percentage and set rate options for our services. Full Service Dispatching - Ranges from 6% to 10%, or will be $500 per truck for fleets of three or more. Back Office Support - If you only require back office support, you have the option weekly or monthly to provide a complete compliance dashboard, carrier packets, invoicing and more! Driver Recruiting - Ranges from $750 to $1500 depending on your driver needs. 50% due at signing of recruitment request to begin search and remainder is do once candidate completes orientation. If candidate does not complete orientation for any reason, a new search will begin with no additional deposit needed. Full service dispatch carriers receive discounted rate for recruiting support services. Trailer Rentals or Purchase Options - If you need to secure a trailer, we will work with our partners to secure the equipment you need at or as close as possible to your budgeted rate. This is a provided service for our dispatch and recruiting clients only. Feel free to email us at services@ddt-logistics.com if you have any questions.

Yes, as long as you are comfortable running less miles (1000 - 2000 per week). Depending on your location, you can average $2.00-$5.00 per every mile running short distance.

We book all kind of freight from produce and consumer items to military vehicles and construction supplies. If you have a specific request or requirements please let us know. Feel free to email us at dispatch@ddt-logistics.com if you have any questions.

Current average rate per loaded mile is $3.14 per mile for flatbed, $2.30 - $2.86 per mile for dry van, $3.19 per mile for reefer. However, this depends on your time in business, safety rating and numbers of states you are able to run. Feel free to email us at dispatch@ddt-logistics.com if you have any questions.

You can run within the lower 48 states or within any area you specify. Canada runs are also available with proper certifications. Most of our clients run in the Southeast, Southwest, and Midwest regions (Zones 2, 3, 4, 7, and 8). Feel free to email us at dispatch@ddt-logistics.com if you have any questions.

This is entirely up to you!

Dry van & Flatbed freight is our specialty! We also work with reefer and step decks with the appropriate equipment and certifications. At this time, we are only accepting box trucks and hotshots for back office support. Feel free to email us at dispatch@ddt-logistics.com if you have any questions.

No. We do not have broker license or freight to be moved. All loads will be booked under your authority. We do have contacts and partnerships with brokers and shippers that need to connect with carriers and get their loads moved consistently.

Communication is key! If you have any questions, concerns, or feedback, please let us know. It is our business to make sure your business is flourishing. Feel free to reach out anytime and don't hesitate to express your desires for your company. We will give you the same courtesy and advise where we see fit. Let's make some moves! Feel free to email us at services@ddt-logistics.com if you have any questions.

Because you are running under your own Authority you will be billing and receiving payments from individual brokers and shippers directly. You can also use a factoring company for faster payments and we’ll be happy to do credit checks for all brokers that you contract with. Please let us know if you are seeking a factoring partner! Feel free to email us at billing@ddt-logistics.com if you have any questions.

Feel free to email or text us with carrier packets, ELD and log books, and signed BOL's. We will confirm receipt and clarity and take it from there. Feel free to email us at backoffice@ddt-logistics.com if you have any questions.

We will email you an invoice and you will be able to pay directly with a debit or credit card. If you would like to setup for recurring payments, you will be able to do so after your first invoice. Some factoring services will pay DDT directly and remove one more thing off your to do list. If that would work better for you, let’s check in with your factoring company to see if that option is available. Feel free to email us at billing@ddt-logistics.com if you have any questions.